Shipping Policy

1. Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification. Please ensure that your shipping address is correct, as we cannot be responsible for orders sent to incorrect addresses.

2. Shipping Rates
Shipping charges are determined by the weight of your order and the destination. We offer free shipping on orders over a specified amount—check our promotions for details.

3. Shipping Methods
We provide both standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping usually takes 1-2 business days.

4. International Shipping
We ship worldwide, and rates and delivery times vary based on the destination. International customers are responsible for any customs duties or taxes imposed by their country.

5. Order Tracking
After your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package’s journey to your doorstep.

6. Delays
While we aim to deliver your order promptly, unforeseen circumstances may cause delays. If there is a significant delay, we will notify you via email.

7. Lost or Damaged Items
In the unlikely event of lost or damaged items during shipping, please contact us within 7 days of receiving your order. Be sure to provide photos of the damaged items and packaging for our investigation.

8. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect address or delivery failure, we will reach out to you for an alternative address. Please note that additional shipping charges may apply for reshipment.